Support
In general the P1 does not have official support staff. Instead we rely on the community to help each other. However, for questions regarding the cluster, we have the following two contact e-mails:
-
For technical issues, like broken or missing packages, contact support@hpc.dtu.dk
-
For policy issues, like priority access, queuing system etc. contact compute-governance-p1@aicentre.dk
If your submission to join the cluster has been pending for more than a week, you can contact the member of the P1 HPC
committee of your institution. General announcments regarding the cluster will be made in the #compute
channel on the
official P1-slack. Simiarly if you have general questions regarding compute, including using the P1-cluster, feel free
to post those questions in the #ask-compute
channel.
Institution | Name | |
---|---|---|
DTU | Nicki Skafte Detlefsen | nsde@dtu.dk |
ITU | Rob van der Goot | robv@itu.dk |
KU | Mikkel Fruelund Odgaard | miod@di.ku.dk |
AAU | Andreas Aakerberg | anaa@create.aau.dk |
AU | TBD* | - |
* If you would like to nominate someone (self-nominations included) for this role, please email the governance group at the above mentioned e-mail address.